FAQs
How do I make a reservation?
You can easily make your reservation by phone by calling (970)-844-0215. If you miss us, please leave a message with the dates you are interested in and the number in your party and we will return your call.
Do you require a deposit?
Yes. In order to reserve your machine, we take payment in full for the total of the rental period. You will be emailed a receipt verifying the rental day(s) and the total price of the rental.
Do you require a security and/or damage deposit?
We require a Security / Damage Pre-Authorization of $2,500 for full day rentals and $1500 for half day rentals. Before you leave with the rental machine this amount will be a pre-authorization on your card. We can split this Pre-Authorization between 2 cards, 3 cards, or even cash if necessary. Once the machine and all other rented equipment is returned on time, and without damage, the pre-authorization will be released. We wash and inspect each machine following each rental, and many times damage is not discovered until this process is completed. If there is no damage, there is no claim on your pre-authorized funds, however our bank does not release the funds until the 7 day Pre-Authorization / Hold period has passed. Your credit card company may keep the hold in place a couple more days. Revised 7/22/2021.
What is included in the rental price?
Helmets, Goggles, Ice chest, Detailed map of the area, GARMIN GPS In-Reach with Tracking, Satellite Text & Navigation, Trail Tools, Sand shovel, Recovery boards, Fire Extinguisher, First Aid kit, Got-a-Go toilet tools, glass windshield with wiper, safety orientation, scenic advice, and personal attention to your interests, all fuel and cleaning.
What equipment is provided?
First aid kit
Tire plug kit
Air compressor
GPS tracking device – monitored by LOOP Base Camp
Emergency SOS beacon, (Garmin In-Reach with satellite text capability)
Map of the area
Tarp
Got-a-Go toilet tools
Fire Extinguisher
Shovel
Recovery Boards (sand boards)
Do you offer GPS navigation?
Yes! We utilize Garmin In-Reach GPS devices that provide GPS tracking, text communication, and navigation. Each device is Bluetooth connected to an on-board tablet that is pre-loaded with the routes we have mapped. Get as lost as you are comfortable with, while having the peace-of-mind that we monitor your location while you explore. These devices have been so popular, that we have decided to offer them for rent independent from the machine rental.
What are the rental rules?
You must be 30 years old to rent. You must be 21 with a valid drivers license to drive. A security / damage deposit is required, (run as a pre-authorization) on a major credit card, and you are responsible for all damage to the vehicle and other rented equipment. All renters, drivers and passengers are required to complete and sign the "Rental Contract & Liability Form" prior to rental. We reserve the right to refuse rental if we feel that a driver and/ or passenger's safety may come into question. You are encouraged to ask questions about the operation of the vehicle and YOU assume all responsibility for proper and safe operation of the rental vehicle and for the safety of yourself, passengers and others. No drugs or alcohol allowed.
What methods of payment do you accept?
All reservations and security / damage deposits require use of a credit card.
What is your cancellation policy?
We have a 30-day cancellation policy. For reservations cancelled 30 days prior to the reservation date, your rental payment will be returned less a $50 fee per machine, per days rental. This is to cover administrative costs and CC processing fees we have already incurred.
Cancellations inside the 30 days will forfeit the entire amount of the rental payments.
There are no exceptions to this cancellation policy.
Inclement weather does not justify a refund nor does it guarantee rescheduling your reservation for another day. Revised 8/1/2021.
What happens if damage occurs to the machine during my rental?
If there is damage to the machine during your rental, we will assess the damage and give you a full description of repairs. Keep in mind that this may take days or weeks to get a complete estimate from a shop. When there is damage to the machine, we will retain the entire amount of the Security / Damage Pre-authorization. These funds will be kept until the machine is repaired. Often times additional damage is discovered during the repair due to hidden fasteners, and underlying or internal damage that cannot be seen until the machine is torn down. The cost of the damage to the machine will come out of the funds we have retained. If damage exceeds the amount of this deposit, we reserve the right to turn in a claim with our insurance company. Repairs will be made as soon as the insurance company settles the claim. A copy of the estimated repair cost, transportation and lost rental days will be emailed to your listed address. We repair damage with new parts. Minor repair is performed at our shop and any major damage will be repaired through a local dealer. Revised 7/10/2021
Do you charge a fee if the machine is returned late?
If the machine is returned late there is a $25 charge for every 15 minutes you are late. This equates to $100 for every hour you are late. After the 2nd hour, we will assume you are stranded somewhere and we will notify the authorities. No pro-rated refunds are given for early returns. Revised 8/22/20.
What if the machine becomes immobile during my rental?
In the unfortunate case that there is an accident, you get the vehicle stuck, or cannot return it to our place of business on time the renter will be responsible for the cost of Late Fee’s and Vehicle Recovery Fees to return the vehicle to Loop SXS Adventure's place of business. These fees vary depending on the method of recovery but a good estimate is $175 / hour so that is what we charge.
Instances of mechanical breakdown that are not the fault of the renter will be addressed on a case by case basis with safety as a priority and in those instances the renter should not be charged for the recovery.
Mechanical breakdowns that are caused by or the fault of the renter and require a recovery will be charged against the Pre-authorization / Damage deposit. Revised 7/20/2021.
Abandonment of Machine
If you abandon the machine there will be a $500 charge in addition to late fees and Vehicle Recovery Fees. Revised 7/20/2021.
How many Miles of driving are included in my rental?
Most of our machines are good for 90 - 100 miles on a tank of fuel. We include up to 90 miles of driving in the rental rate. Anything over 90 miles in a day is in excess of the included mileage. We will charge $3 / for each mile over 90 miles. An average day’s riding in the terrain we operate is between 45 and 65 miles, so you have quite a buffer.
Are Pets allowed?
Although we are animal lovers, we do not allow pets to ride or drive our machines. There are no exceptions to this policy. If there is evidence of a dog that has been snuck into the machine, we will charge a $60 cleaning fee, in addition to any scratches and or damage the pet causes. Rev. 7/252022.
Any OHV Route and/or laws I should be aware of?
OHV ROUTE AND OBEYING LAWS
If you choose to drive the machine in the town of Kanab, Silverton or Lake City, you must follow all laws in place and obey all traffic laws. Stay on designated OHV routes established by those towns. New for the 2022 season, OHV’s are not allowed in the town of Silverton. route map in each machine for the town of Silverton.
Please stay on designated trails. There is absolutely no off-trail riding permitted. Do not park, or even turn around in the grass or Alpine Tundra. In Silverton you are instructed to stay on Alpine Loop Scenic Byway route. Please protect the delicate natural habitat and Alpine Tundra by staying off of it.
If you receive a citation for any reason while in possession of a LOOP SXS Adventures Ltd. machine, you are 100% responsible for all fines and or tickets. Please be respectful of our privileges and promote responsibility with your actions.
Reckless driving is prohibited. This includes but is not limited to: jumps, excessive speed, rock crawling, and power sliding etc.
DO NOT drive faster than posted speed limits. Forest Service speed limit is 20 mph some areas are 10 mph, very few roads are posted at 35 mph. We monitor your speed, average speed and top speed, anything over 35 mph is excessive and will be recorded on our GPS. We reserve the right to fine you for excessive speed.
(45 mph = $250), (50 mph = $300), and so on.
Are there trails / areas that are prohibited during my rental?
Silverton: Black Bear Pass, Poughkeepsie Gulch, Lower Engineer (Mineral Creek Trail), and Alaska Basin are prohibited trails while in our machines. There will be a $250 penalty charge if we see you on these trails.
Highway driving is strictly prohibited in the State of Colorado, and the same $250 penalty will be imposed.
Kanab: The Coral Pink Sand Dunes are prohibited. This includes anywhere inside the State Park boundary. The Hog Canyon area in its entirety is prohibited. The Sand Hills area near the Peek-a-Boo trailhead is prohibited. There will be a $250 penalty charge if we track you in these areas.
Highway driving on any road posted 50 mph or higher is strictly prohibited, and the same $250 penalty will be imposed.
We reserve right to refuse rental service to anyone for any reason. If we feel that a driver and/or passenger's safety is in question, we will terminate the rental immediately.
No alcohol or drugs allowed.
Open toed shoes are prohibited.
Revised 7/21/2021
What should I bring?
In Silverton there is always a 40% of rain the high country, so rain-gear is a necessity. We recommend bringing along a Windbreaker / rain jacket, long pants, a fleece jacket or heavy sweatshirt, warm socks, waterproof shoes or boots, a warm hat / beanie; a facemask, neck gator, bandanna, or balaclava, water, and snacks.
Other recommended items to bring would be gloves, sunglasses, blanket(s), a camera, cell phone chargers / boost packs, and binoculars.